Not Sure What to do?
 

We understand how worrying it can be when you are concerned about your pet and your veterinary practice is unavailable, perhaps you are unsure if your pet needs to see a vet, or if there is something you might be able to do yourself to help them.

vetfone™ and their team of Vet Nurses is available 24 hours, every day of the year.










PLEASE NOTE: This service should NOT be used in the event of a veterinary emergency. You should see a vet immediately.
 

Click here to ask a question-
Click here to go to petanswer

  
 

 

 

Your 3 contact options in detail

1. Search our FREE Knowledge Base for answers to the most common questions we encounter. Simply enter your details and a couple of keywords and you will see all the information we have on that topic.
Click for the FAQ Knowledge Base

2.  For a nominal cost you can have a live chat with a RCVS registered Vet Nurse online using our petanswer service. Simply type in your question and they will type back their answer to you in minutes.  Through our partnership with the Just Answer network you can now ask our qualified Vet Nurses any pet health question by simply typing your question in the box below. If you don't like the answer, you don't have to pay a penny. You will receive an answer within 15 mins and only pay if you are satisfied with the answer.  Fees are typically between £5 and £20.
Click here to ask a question

PLEASE NOTE: This service should NOT be used in the event of a medical emergency.

3. Call 01728 727673 (fixed fee) or 09065 00 55 00 (charged per min) and speak to one of our RCVS registered Vet Nurses now.

 A Proven Service

We have been providing this service for over 4 years, taking thousands of calls every month. You can imagine our delight when the results from a recent customer survey showed over 99% of vetfone users were more than satisfied with the service.

We are committed to providing you and your pet a quality service, so if you’re pet isn’t feeling too well, or you simply want to ask for some expert advice about any pet issue we are here for you 24 hours a day and are always ready to talk!

Worried about losing your pet?

 Pet 24 - visible identification for cats and dogs
click here to go to Pet24
· The quickest way to get your pet back if it strays
· Your tag never needs to be engraved
· Your personal security is never compromised
· Vets fees up to £500 paid in an emergency
 

 

 

We provide cost efficient, quality care designed to help you and you pet when you most need it,  regardless of the time of day.
CALL DIRECT NOW ON: 
01728 727673 (fixed fee)
or  09065 00 55 00 (charged per min)
or  Click here to ask a question