Need another string to your bow?

If you are a Veterinary practice, farmer, or a government body or anyone involved in animal welfare, vetfone™ technology and excellent customer service could be of use to you.

We Offer

  • 24/7 expert advice call handling either inbound or outbound.
  • All calls answered or made by RCVS qualified Vet nurses.
  • All calls answered in your name.
  • An on line interactive portal  ‘Ask the Expert’  that can sit on your website but be answered and managed by vetfone.

For example, if you are a veterinary practice, you could control your own out of hours call handling rather than forward calls to an out of hours service provider where you might lose the potential treatment of the animal, not only for the emergency but for the follow up appointment to the surgery too.

As all calls are handled by qualified RCVS vet nurses and triaged, only urgent calls get passed through to you whilst all other calls are handled by either making an appointment for the following day or self treating.

 

Our Pedigree

We have over 4 years experience providing expert advice to some of the largest Pet Industry suppliers and charities in the world. A recent consumer survey showed 99% of vetfone users are more than satisfied with the service so you know you would be using a quality service with real value to your customers.

Added Benefit

Using the latest technology we capture data on every call and will provide you with a unique consumer insight on trends, what’s worrying your customers, or even capture specific data you require.

Click here to see our latest trends and data.

You will be surprised at how cost effective our service is so call us now on 0844 445 7780 or email and we’ll discuss a tailor made package just for you.

 

 

We provide quality care and cost efficient services that in turn will help you provide expert support, regardless of the time of day.
CALL US NOW ON 0844 445 7780  or email